Job Housekeeping/Laundry Supervisor Henrico County, VA

Full Time

Blue Ridge Senior Living of Richmond

Raise after 90 days contingent on attendance and performance
Plan, direct, and coordinate the facilities housekeeping programs to assure the facility is maintained in a safe, clean, comfortable manner. Ensure that Housekeeping/Laundry employees engaged in maintaining cleanliness of resident and non-resident areas and are performing the proper procedures as outlined by state and federal regulations.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Establishes and maintains inventories of housekeeping supplies and equipment and assures equipment is working

Selects the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
Maintains housekeeping supply inventory within budget
Periodically assess and makes recommendations for equipment replacement and repair

Develops and maintains a housekeeping procedural manual specific to the facility
Monitors, instructs and updates staff in proper policies and procedures in completing housekeeping tasks including sanitation of work areas and equipment
Communicates (verbal/written) sanitation/environmental philosophy and policies to residents, personnel and other interested parties
Investigates resident, family member and employee complaints about service and equipment and takes appropriate corrective action
Coordinates activities with other departments to ensure that services are provided in an efficient and timely manner
Inspects and evaluates the physical condition of facilities to determine the type of work required, communicating any applicable deficiencies to the Plant & Maintenance Supervisor
Assists with cleaning duties as necessary
Assures the collection, sorting, pre-soaking (if necessary), washing, drying, folding, and distribution of laundry
Observes for resident safety when in resident care areas
Reports any issues or problems that may arise to the Administrator
Complies with state, federal, and all other applicable health care and safety standards
Assists families and other visitors as needed
Attends/completes required in-services and other required meetings
Performs other duties as directed

EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

High School diploma or equivalent preferred; previous experience in housekeeping or maintenance; or an equivalent combination of education and experience
Minimum of one year experience in a supervisory role

SUPERVISORY REQUIREMENTS of this position are generally as follows:

Oversees the activities of the Housekeeping Department; directly supervises Housekeepers as necessary
Carries out supervisory responsibilities, including, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees

KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.

Language Ability – Ability to read and interpret documents; ability to write simple reports and correspondence

Written Communication – Writes clearly and informatively; able to read and interpret written information
Verbal Communication – Talks to others to convey information effectively
English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Math Ability- Basic knowledge of arithmetic and algebra
Reasoning Ability – Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving complex variables
Sanitation and Safety- Knowledge of principles and requirements of sanitation and safety in handling housekeeping tasks and equipment
Customer and Personal Service – Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services
Administration and Management – Knowledge of business and management principles involved in resource allocation, leadership technique and coordination of people and resources
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
Delegation – Sets expectations and monitors delegated activities
Quality Management – Demonstrates accuracy and thoroughness
Organizational Support – Follows policies and procedures; completes tasks correctly and on time
Adaptability – Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Planning/Organizing – Prioritizes and plans work activities; advises for additional resources
Attendance/Punctuality – Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Dependability – Commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Professionalism – Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.

Housecleaning equipment and materials, spray bottles and step ladders may be utilized in this position
Laundry-type washing machines, including but not limited to light commercial washing machines, washer extractors, etc.
Desktop/Notebook computers
MS Office (Word, Excel, PowerPoint, etc.)

WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

The employee is occasionally required to wear protective clothing
The employee may be exposed to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals
The noise level in the work environment is usually moderate

PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear, taste, smell, stand, walk, sit, stoop, kneel or crouch. The employee is frequently required to use hands and fingers, handle, and feel and occasionally climb or balance
The employee must regularly lift and/or move up to 25 pounds and occasionally lift up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and a

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