Dunkin Team Member

Position Title: Restaurant Team Member Franchise Organization/Location: XX Network Reports To: Restaurant Manager

Overview
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:
? Follow Brand standards, recipes and systems
? Follow food safety standards
? Prepare food and beverages
? Assemble and package orders and serve to guests
? Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
? Maintain a clean and organized workstation
? Clean equipment and guest areas
? Stocking items such as cups, lids, etc at workstation
? Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
? Follow speed of service standards
? Serve and communicate with guests
? Maintain a guest focused culture in the restaurant
? Communicate effectively with managers and coworkers
? Organize and maintain stock room and refrigerated areas

Education/Experience:
? None

Key Competencies
? Works well with others in a fast-paced team environment
? On time, demonstrates honesty and a positive attitude
? Willingness to learn and adapt to change
? Guest focused

Physical Demands/Working Conditions:
? Standing on feet
? Repetitive motion including bending, stooping and reaching
? Lifting objects including boxes, ice and product up to 20lbs (if applicable)
? Working in a small space